Track Order

Following your parcel is simple.

Your tracking link

As soon as your order is dispatched, we email you a shipping confirmation containing your tracking number and a link to follow your parcel. This normally arrives within 1–2 business days of placing your order.

If the tracking has not updated yet

Carriers usually take up to 24 hours to register a new parcel. If your tracking link shows no movement on the first day, it is almost always simply waiting to be scanned into the network.

Cannot find the email?

• Check your spam, promotions or junk folder.
• Confirm you are looking in the inbox of the email address used at checkout.
• If you created an account, your orders and tracking are listed under your account.

Still need help?

Email hello@shymofficial.com with your order number and we will locate your parcel for you.

Expected delivery times

United Kingdom and European Union: 3–5 business days. United States: 5–7 business days. Australia: 5–8 business days. Full detail on our Shipping page.