Skip to content
Winter is here. Get 10% off your first order β€” use code WELCOME10

legal

Terms of Service

Last updated: May 2026

Welcome to SHYM. The terms "we", "us" and "our" refer to SHYM. We operate this store and website to provide you, the customer, with a curated shopping experience (the "Services").

These Terms of Service describe your rights and responsibilities when you use the Services. Please read them carefully β€” they include important information about your legal rights, including warranty disclaimers and limitations of liability. By using our Services, you agree to be bound by these Terms and our Privacy Policy.

1. Access and Account

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence.

To use the Services you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent that all the information you provide is correct, current and complete. You are solely responsible for maintaining the security of your account credentials and for all activity under your account.

2. Our Products

We have made every effort to provide an accurate representation of our products. However, colors and product appearance may differ from how they appear on your screen due to your device settings.

All descriptions of products are subject to change at any time without notice. We reserve the right to discontinue any product at any time and may limit quantities offered to any person, region or jurisdiction.

3. Orders

When you place an order, you are making an offer to purchase. SHYM reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until we confirm acceptance and process your payment. Please review your order carefully before submitting; we may be unable to accommodate cancellation requests after acceptance.

Your purchases are subject to return or exchange solely in accordance with our Refund Policy.

4. Prices and Billing

Prices, discounts and promotions are subject to change without notice. The price charged will be the price in effect at the time the order is placed. Posted prices do not include taxes, shipping, handling, customs or import charges unless stated.

You agree to provide current, complete and accurate purchase, payment and account information for all purchases made at our store, and to promptly update that information when needed.

5. Shipping and Delivery

We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. Once we transfer products to the carrier, title and risk of loss pass to you.

6. Intellectual Property

Our Services, including all trademarks, brands, text, displays, images, graphics, video, and audio, and the design, selection, and arrangement thereof, are owned by SHYM, its affiliates or licensors and are protected by intellectual property laws.

These Terms permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, republish, download, store, or transmit any of the material on the Services without our prior written consent.

7. Third-Party Links

The Services may contain links to websites operated by third parties. We are not responsible for examining or evaluating the content or accuracy of any third-party materials. If you decide to leave the Services to access these materials, you do so at your own risk.

8. Feedback

If you submit any ideas, suggestions, feedback, reviews, proposals, or other content, you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute and display such Feedback in any medium for any purpose, including for commercial use.

9. Errors, Inaccuracies and Omissions

Occasionally there may be information on the Services that contains typographical errors, inaccuracies or omissions. We reserve the right to correct any errors and to change or update information or cancel orders at any time without prior notice.

10. Prohibited Uses

You may access and use the Services for lawful purposes only. You may not use the Services for any unlawful purpose, to violate any laws, to infringe intellectual property rights, to harass any person, to transmit malicious code, or to interfere with the security of the Services. We reserve the right to suspend, disable, or terminate your account at any time, without notice, for violation of these Terms.

11. Disclaimer of Warranties

The information presented on or through the Services is made available solely for general information purposes. The Services and all products are provided "as is" and "as available" without any representation, warranties or conditions of any kind, either express or implied. We do not guarantee that your use of the Services will be uninterrupted, timely, secure or error-free.

12. Limitation of Liability

To the fullest extent provided by law, in no case shall SHYM, our partners, directors, officers, employees, affiliates, agents, contractors, or service providers be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages arising from your use of any of the Services or any products procured using the Services.

13. Indemnification

You agree to indemnify, defend and hold harmless SHYM and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any losses, damages, liabilities or claims arising from your breach of these Terms or your access to and use of the Services.

14. Changes to Terms of Service

We reserve the right to update, change, or replace any part of these Terms of Service by posting updates to our website. Your continued use of the Services following the posting of any changes constitutes acceptance of those changes.

15. Contact

Questions about the Terms of Service should be sent to us at hello@shymofficial.com.